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Contact and support

Support is handled through tickets; the first reply arrives within 24 hours.

Are you a DOTO user?

Sign in and open a ticket. Your transactions are shown alongside the ticket automatically.

Sign in and open a ticket

No access to your account?

If you lost your email or 2FA, request account recovery.

Account recovery

Before opening a ticket

Most questions about deposits, wrong networks and withdrawals are answered in the FAQ.

FAQ

Support never asks for your codes

No one from DOTO asks for your email code, 2FA code or wallet key. DOTO has not published an official social channel yet; do not accept messages claiming to be from DOTO elsewhere and contact support only through tickets on this website.

Partnerships and press

The partnerships email address will be announced soon.

This address is not for account support.

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